Medicare has released detailed guides on performing Virtual Care
Here is a link to the information: Medicare Telehealth
- Televisit is built-in and included at no cost. Text or email a link to patients and with a click you are talking face to face.
- Allow visits to be booked online and paid or bill insurance.
- Virtual check-in services can only be reported when the billing practice has an established relationship with the patient.
This is not limited to only rural settings or certain locations.
Individual services need to be agreed to by the patient; however, practitioners may educate beneficiaries on the availability of the service prior to patient agreement.
- HCPCS code G2012: Brief communication technology-based service, e.g. virtual check-in, by a physician or other qualified health care professional who can report evaluation and management services, provided to an established patient, not originating from a related e/m service provided within the previous 7 days nor leading to an e/m service or procedure within the next 24 hours or soonest available appointment; 5-10 minutes of medical discussion.
- HCPCS code G2010: Remote evaluation of recorded video and/or images submitted by an established patient (e.g., store and forward), including interpretation with follow-up with the patient within 24 business hours, not originating from a related e/m service provided within the previous 7 days nor leading to an e/m service or procedure within the next 24 hours or soonest available appointment.
- Virtual check-ins can be conducted with a broader range of communication methods, unlike Medicare telehealth visits, which require audio and visual capabilities for real-time communication.
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When you are out of the office or after hours support, CareLine routes patient calls to any telephone number, but keeping those numbers private. Route to secondary number if the first one is not answered. If the secondary is not answered, then we take a message in a HIPAA compliant directory for playback from anywhere.
Create a menu of options to route back to your office or billing staff working from home. Each menu option from 1 to 0 can route to up to two different phones per option. Simple setup for sophisticated functionality.
All calls are logs and mapped to patient numbers. Custom messages can be added and updated just by typing a new message. This service is only $35 a month for a 1000 minutes.
Search for a Planset and click will load all the standards of care you set for a condition or treatment. Information loads the templates based on what you have saved. Templates and the note can be easily modified for each unique patient. Notes get completed in seconds.
Fax has been enhanced to allow multiple notes and/or patient file attachments or all of them to be faxed by selecting the notes or files or click All. This makes it easier to send patient records and other documents via fax at one time.
As of October 1, 2018, 365 new ICD10 2019 codes have been released. Any encounter on or after October 1, will automatically use the new codes. Visits prior to October 1, will use the 2018 version. Link to 365 new codes: https://www.icd10data.com/ICD10CM/Codes/Changes/New_Codes Link to 172 changed codes: https://www.icd10data.com/ICD10CM/Codes/Changes/Revised_Codes
New Medicare Card Mailing Update – Wave 3 Begins, Wave 1 Ends We started mailing new Medicare cards to people with Medicare who live in Wave 3 states: Arkansas, Illinois, Indiana, Iowa, Kansas, Minnesota, Nebraska, North Dakota, Oklahoma, South Dakota and Wisconsin. We continue to mail new cards to people who live in Wave 2 states and territories (Alaska, American Samoa, California, Guam, Hawaii, Northern Mariana Islands, Oregon), as well as nationwide to people who are new to Medicare. We…
Effective September 1, 2018, Medicare will require Prior Authorization for DME, Prosthetics, Orthotics, and Supplies (DMEPOS) items. Please review page 3 in the attached link: https://www.federalregister.gov/documents/2018/06/05/2018-11953/medicare-program-update-to-the-required-prior-authorization-list-of-durable-medical-equipment Codes K0856 and K0861 will also continue to require prior approval.
On average it takes 3 statements mailed to patients to get paid. With the average cost of postage and paper, mailing 3 statements could cost as much as $2.10 per patient. If you are mailing 500 statements a month that is $350 a month or $4,200 a year. That is just crazy! Solution – Text-a-Statement With our advanced Text-a-Statement, patients are texted or emailed a link asking them to pay. When they click the link, they are asked to…