When you are out of the office or after hours support, CareLine routes patient calls to any telephone number, but keeping those numbers private. Route to secondary number if the first one is not answered. If the secondary is not answered, then we take a message in a HIPAA compliant directory for playback from anywhere.
Create a menu of options to route back to your office or billing staff working from home. Each menu option from 1 to 0 can route to up to two different phones per option. Simple setup for sophisticated functionality.
All calls are logs and mapped to patient numbers. Custom messages can be added and updated just by typing a new message. This service is only $35 a month for a 1000 minutes.